Router help?

[arib]

reporteraliza uses the First Class client for work purposes. For a while, it worked just fine at home. A few months back, it stopped working. A little experimentation recently showed that while First Class won't connect when Aliza uses our wifi, or plugs into the router directly (An old Netgear router with b and g wifi), it will connect if Aliza plugs her laptop directly into our cable modem.

Does anyone know of some sort of router setting we can adjust. or of a different router we can purchase that would fix this problem?

Answers on a postcard.

Comments

[ckd]

Sounds like an MTU problem; is your router doing PPPoE to the cable modem? If so, see if there's an MTU setting you can tweak on it. I think 1492 is right if I'm remembering the size of the PPPoE header correctly. If I'm wrong, Google "pppoe mtu" and you'll probably find the right number.

[arib.livejournal.com]

Near as I can tell, the router doesn't PPPoE to the modem.